1. GetTing Appointed with K2 Cyber
How do I get appointed to write business with K2 Cyber?
- Complete the broker submission form. Our compliance team will review your submission within 48 hours, and once you’re approved, we’ll send over your producer agreement to sign.
What states is K2 Cyber currently writing in?
- K2 Cyber is available in all 50 states.
How long does the appointment process take?
- We strive to make this as fast and efficient process, and it should be complete within 48 hours.
Who can I contact with questions about my appointment status?
2. Product & Coverage Information
What types of cyber insurance products does K2 Cyber offer?
- We offer full cyber coverage (first party, third party, cyber crime) with up to $3M aggregate limit.
Do you take care of surplus filings?
- Yes! We take care of all surplus lines filings, so you can focus on placing business without the compliance hassle.
Is personal cyber coverage included for business owners?
- Yes! Personal cyber is available for key members of the business through endorsement.
Do you offer coverage for specific business sizes?
- We accept submissions for businesses with up to $100M in revenue.
Can I get a sample policy or coverage summary?
- Sample policy documents and coverages are available in the checkout step for all new quotes.
3. Quoting & Submissions
Do you have a storefront or do you accept email submissions?
What information is required to obtain a quote?
- The key pieces of information to know are the NAICS code and description that best fits the business, revenue, we have sources for the rest.
What is your average turnaround time for quotes?
- If you leverage the storefront, you will get an instant decision and opportunity to bind and issue the policy. If submitted via email, the turnaround is generally within 24 hours.
Can I bind coverage through the storefront?
- Yes! You can either bind an existing quote that you previously submitted or if you submitted via email, the quote will be a link to the storefront to bind.
4. Claims Process
How do my clients report a claim?
- Your clients have a dedicated line to call if they have an incident, 888-506-1540
Who handles claims, and how can I check claim status?
- We work closely with K2 Insurance Claims and Cyberscout (A Transunion company) to provide a quick and thorough response that gets your client back up and running.
Can I assist my client during the claims process?
- We will be kept informed on the status of claims. Given the technical nature of cyber incidents, it is recommended that your clients always contact the incident hotline first.
5. Commission & Payments
What is the commission structure?
- Our standard commission rates are 15% new and 16% for renewal business.
When and how are commissions paid?
- Accounts are issued on agency bill and premium collected is net of commission.
How can I update my payment or banking information?
- Within our payment storefront, there will be options for updating payment information.
6. Broker Tools & Storefront
How do I access K2 Cyber’s Broker Tools?
- Click here to access our Broker Flight Deck. This is your broker portal where you can generate customized cyber risk reports, check appetites, create quotes, make changes, bind quotes, handle documents, handle renewals, access training and more.
You do not have to be onboarded to access the Broker Flight Deck, but you do have to be appointed to bind.
How do I access K2 Cyber’s legacy broker storefront?
- You can access our legacy storefront here. As part of your onboarding process, you received a login and password to access this. Email our support team for additional questions.
If you are still receiving storefront notifications and would like those to be disabled, please email our support team.
What should I do if I forget my password?
7. Support & Contact Info
Who do I contact for underwriting questions?
- K2 Cyber has an automated underwriting system to deliver the needed efficiency for small commercial cyber insurance. Any questions can be direct to
Is there a support team I can reach for technical issues?
8. Training & Resources
Where can I find marketing materials, sell sheets or videos?
